From http://support.apple.com/kb/TS3351

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Symptoms

Some Time Capsules sold between approximately February 2008 and June 2008 may not power on or may shut down unexpectedly after starting up.

Resolution
Affected Time Capsule models

Some Time Capsules with serial numbers in the following range may be affected:
XX807XXXXXX – XX814XXXXXX

How to find the serial number on your Time Capsule.

If your Time Capsule falls within serial number range above and it does not power on or shuts down unexpectedly after starting up, it may be eligible for repair or replacement.

Contact the Apple representative most convenient for you:

• Apple Authorized Service Provider. Find one here.
• Apple Retail Store. Set up an appointment with a Genius (available in some countries only).
• Apple Contact Center. Find the phone number for your region.

If Apple or an Apple Authorized Service Provider confirms that your Time Capsule is affected, Apple will repair or replace it free of charge.

Note: If you need to retain the data that is on your affected Time Capsule, Apple provides options depending upon where you live.

If you live in the U.S. or Japan and want to retain the data on the affected Time Capsule, contact Apple to arrange for mail-in service. Turnaround time for mail-in service will be 3 to 5 days.

In all other countries, an Apple Retail Store or an Apple Authorized Service Provider (AASP) can transfer your data from the affected Time Capsule to a replacement Time Capsule if desired. Your Retail or AASP representative can provide specific turnaround times for this service.

If you believe that you paid for a repair or replacement Time Capsule due to this issue, contact Apple regarding a refund.

As always, Apple recommends that you back up your data. Learn more about other back up options while you are without your Time Capsule. Apple is not responsible for data loss.

This program covers affected Time Capsule models for 3 years from their original date of purchase. Apple will continue to evaluate the service data and will provide further updates to the program if needed.

From http://www.apple.com/support/macbook/hd/repairextension/

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Apple has determined that a very small percentage of hard drives that were used in MacBook systems, sold between approximately May 2006 and December 2007, may fail under certain conditions.

If your MacBook was purchased in the date range listed above and shows a flashing question mark on the screen, please take it to Apple or an Apple Authorized Service Provider and they will examine the hard drive to confirm if it is eligible for a replacement, free of charge, under this program.

Note: If your MacBook is not experiencing the symptom listed above, you do not have to contact Apple or any Apple Authorized Service Provider. As always, Apple recommends that you back up your data. Learn more.

Identifying Affected MacBook Systems

Symptom
A flashing question mark appears on screen when the MacBook is turned on. [Soho note: By the time you see the flashing questions mark, in general you drive has failed and the contents have been lost. Please make sure you back up your hard drive on a regular basis.]

Affected MacBook models

13-inch black and white MacBook models with the following processor speeds and hard drive capacities:

• Processor speed – 1.83GHz, 2GHz, or 2.16GHz
• Hard drive capacity – 60GB, 80GB, 100GB, 120GB, or 160GB

Next Steps

If your MacBook exhibits the flashing question mark symptom and matches the affected model descriptions above, the hard drive needs to be examined.

Please take your MacBook to the Apple representative most convenient for you:

• Apple Authorized Service Provider – Find one here.
• Apple Retail Store – Set up an appointment with a Genius.

If Apple or an Apple Authorized Service Provider confirms that your hard drive is affected, Apple will replace it with a new hard drive. Once the drive is replaced, you will be responsible for installing any additional software and restoring your data.

If you need assistance finding the best service option in your area, you may contact Apple Technical Support for more information.

Additional Information

Some customers may have paid for out of warranty repairs that qualify under this program. Apple will contact affected customers (where contact information is available) with details on the reimbursement process. If you believe that you paid for a repair covered by this program and you have not been contacted, you may contact Apple Technical Support.

This worldwide Apple program does not extend the standard warranty coverage of the MacBook

This program covers affected MacBook models for 3 years from their original date of purchase or until August 15, 2010 whichever provides longer coverage. Apple will continue to evaluate the repair data and will provide further repair extensions if needed.

In June I posted about an email I’d received that was a virus disguised as a Hallmark e-card. At the time I thought it was a great example of how the bad guys were disguising viruses and malicious software as content from trusted sources in the hope of infecting your computer and doing everything from having it perform web attacks for them to stealing all your most personal information. While there will always be people trying find holes an exploits in the operating system, and software manufacturers like Apple will always have to issue security updates to patch those potential holes and exploits, the vast majority of viruses and hacks are performed by tricking or trapping users into performing the action that unleashes the code.

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Apple issued a notice for a special extended warranty coverage of all MacBook Pros containing theGeForce 8400M and 8600M graphics processors manufactured between May 2007 and September 2008. The coverage is to repair a problem that is inherent in these two nVidia processors issued with these machines, but is limited to a very specific type of video distortion or failure. A diagnostic test must be run by Apple authorized technicians to determine the coverage status of any MacBook Pro exhibiting video distortion of failure issues. If your MacBook Pro experiences video distortions or failures you should bring it in to the Soho Service Department for immediate testing regardless of it’s warranty status.

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So, it’s Monday morning and I’m starting to go through my emails from the weekend. My birthday is coming up and I’m not surprised to see a Hallmark e-card notice sitting in my in box. If you’ve never seen one of these before, e-cards are usually Flash based animated cards that senders can personalize and save for all sort of occasions. What gets sent to you is an email saying that so-and-so has sent you and e-card and if you follow the link bellow you can see it. I’ve received a few of these e-cards over the years for different occasions and they have all been wonderful. But there’s a catch. Someone realized that they could email you something that looked almost exactly like the cards sent from Hallmark but instead of taking you to a quirky message from a loved one would instead download a virus. That’s what this email was – a Windows virus. I didn’t click on the link because I noticed that

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