From http://support.apple.com/kb/TS3351

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Symptoms

Some Time Capsules sold between approximately February 2008 and June 2008 may not power on or may shut down unexpectedly after starting up.

Resolution
Affected Time Capsule models

Some Time Capsules with serial numbers in the following range may be affected:
XX807XXXXXX – XX814XXXXXX

How to find the serial number on your Time Capsule.

If your Time Capsule falls within serial number range above and it does not power on or shuts down unexpectedly after starting up, it may be eligible for repair or replacement.

Contact the Apple representative most convenient for you:

• Apple Authorized Service Provider. Find one here.
• Apple Retail Store. Set up an appointment with a Genius (available in some countries only).
• Apple Contact Center. Find the phone number for your region.

If Apple or an Apple Authorized Service Provider confirms that your Time Capsule is affected, Apple will repair or replace it free of charge.

Note: If you need to retain the data that is on your affected Time Capsule, Apple provides options depending upon where you live.

If you live in the U.S. or Japan and want to retain the data on the affected Time Capsule, contact Apple to arrange for mail-in service. Turnaround time for mail-in service will be 3 to 5 days.

In all other countries, an Apple Retail Store or an Apple Authorized Service Provider (AASP) can transfer your data from the affected Time Capsule to a replacement Time Capsule if desired. Your Retail or AASP representative can provide specific turnaround times for this service.

If you believe that you paid for a repair or replacement Time Capsule due to this issue, contact Apple regarding a refund.

As always, Apple recommends that you back up your data. Learn more about other back up options while you are without your Time Capsule. Apple is not responsible for data loss.

This program covers affected Time Capsule models for 3 years from their original date of purchase. Apple will continue to evaluate the service data and will provide further updates to the program if needed.

It’s an unfortunate fact that hard drives fail. And because it’s impossible to know whether it might happen within the first 6 months, after 5 years, or well after the useful life of the computer has ended, it’s vital that you have a solid backup method for your information. Work documents, school projects, home finances, and family photos are just some of the irreplaceable items that can be lost if your hard drive fails.

Soho offers all the available solutions for protecting your data including Time Capsule, external hard drives, MobileMe subscriptions, CDs and DVDs.

Backup instructions for each of these methods are outlined below:

From Apple – http://www.apple.com/support/backup/

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Backup options for Mac OS X 10.6 Snow Leopard

• Time Machine – Learn how to set up Time Machine to perform backups to external hard drives, Time Capsule and more.
• Time Capsule – Learn more about backing up your data with Time Capsule.
• External hard drive – There are several ways you can back up your computer’s hard drive to an external hard drive.
• MobileMe – If you are a MobileMe user, you can use MobileMe’s iDisk.
• Disk Utility – If you need to back up more files than can fit on a single CD or DVD, you can use Disk Utility to create a compressed disk image of the files.

Backup options for Mac OS X 10.5 Leopard

• Time Machine – Learn how to set up Time Machine to perform backups to external hard drives, Time Capsule and more.
• Time Capsule – Learn more about backing up your data with Time Capsule.
• External hard drive – There are several ways you can back up your computer’s hard drive to an external hard drive.
• MobileMe – If you are a MobileMe user, you can use MobileMe’s iDisk.
• Disk Utility – If you need to back up more files than can fit on a single CD or DVD, you can use Disk Utility to create a compressed disk image of the files.

Backup options for Mac OS X 10.4 Tiger

• MobileMe – If you are a MobileMe user, you can use MobileMe’s iDisk.
• Disk Utility – If you need to back up more files than can fit on a single CD or DVD, you can use Disk Utility to create a compressed disk image of the files.
• Other backup options – You can burn files to a disc with OS X v10.4.

Have you recently been surfing the net, only to be stopped in your tracks by an automatic virus/trojan/security scan that says it has found multiple issues with your computer? Does it warn you of the dangerous viruses lurking in the depths, just waiting to corrupt your Mac?

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